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Testimonials

Dear Lev,
On behalf of the Jewish Journal and myself, please accept our sincere gratitude and appreciation for your professionalism and personal attention.

You are easy to work with and did everything, above an beyond, then some to coordinate the purchase, calligraphy and delivery of the artwork prints for our gala event.

I enjoyed working with you and your staff. The honorees loved the prints and that brought a great deal of satisfaction to us all. Today, be well and I look forward to working with you soon.

Shalom,
Bonnie

- From: Bonnie

Dear Management of Kolbo Fine Judaica,
I wanted to thank you so much for your generous donation towards my Girl Scout Gold Award event. YOur contribution truly made the event special and successful. Kolbo Fine Judaica was recognized at the event: "Simcha Day at COngregation B'nai Shalom".
Thank you again for your support.
Sincerely,
Julianne Wilner
Senior Girl Scout, Marlborough Troop #72834

- From: Julianne Wilner

Joyce, We want to thank you again for all your help in picking out the right candle sticks for your granddaughters Bat Mitzvah. You were right they were perfect. Maddie loved them as did the Jewish members of our family (as did everyone else). We couldn’t have made such an impact without the extra effort that you went through to help us. The Bat Mitzvah was wonderful and Maddie did so well with all her readings. It was truly a special day! We wrote about the service you gave us in our weekly email newsletter called Insights. I emailed you a copy. Did you get it? We have also passed your website to all our Jewish friends and family members. Customers need to support businesses who have outstanding customer service. Thank you again for all you did! All the best, Dom & Kerry Cassone

- From: Dom & Kerry Cassone

Hi, Lev. I know I left a message with one of your associates, but I wanted to ensure that both you and Dana heard how much I appreciated her dropping off the gift at my home. I will certainly return to Kolbo for your beautiful merchandise and fabulous service. I believe I hear some of those earrings calling my name!

Warmly,
Melissa Rubin

- From: Melissa Rubin

Elizabeth- Isaac and I want to thank you for all of your time and insight while choosing our ketubah and kepot for our Nov. 8th wedding. Your accessibility and helpfulness helped us to make some pretty big decisions. Thank you also for the research you did for our possible invitations. We really appreciate everything you and the rest of the Kolbo staff did for us! Take care-- Jen Klane & Isaac Gerofsky

Dear Staff of Kolbo, We want to thank you for the wonderful experience we had while shopping at your store for the farewell gifts for our Rabbi, Early Childhood Director and Student Cantor. The moment we walked in, we were greeted warmly and offered assistance. When we explained who we were and what our mission was, everyone made an outstanding effort to offer us every alternative. There were three of us, all with different perspectives and opinions, and you offered us lots of time to muse and discuss, roam the store, consider and reconsider. We never felt rushed, and you offered a great balance of being attentive and giving us space to think. Five different staff members checked in with us, made recommendations, removed artworks from the wall so we could see them better, went into the stock room to bring out other items for our review, and wrapped and packaged everything for safe transport. We thought we might have been annoying, considering so many works of art, but you made us feel that we were entitled to spend as much time as necessary to reach a decision.

We were particularly impressed with Elizabeth’s service, and her memory about the calls our staff members have made in the past. That is the kind of customer attention that builds loyalty, and it made us feel special that you have appreciated our prior purchases.

On the way home, and ever since, we have all spoken about how pleased we were with our shopping experience, as well as the quality and appropriateness of our purchases. We are confident that our combined efforts, and your expertise and patience, helped us to obtain gifts of which our entire congregation will be proud, and which our departing staff members will treasure. We just wanted you to know.

B’shalom,

Helene Freed - President

Kathy Freeburn - Rabbi’s Executive Assistant

Diane Brown - Board Member

- From: Temple Emanuel of Worcester

Dear Dana,
Gary and I just wanted to take a moment and say thank you for the excellent service we received from you while at Kolbo. Gary and I were there a few weeks ago shopping for our Ketubah, kippot, a breakable glass and a mezuzah for our wedding. Your store was extremely busy and yet, you had a bright smile, friendly advice and excellent insight as to what we needed to make our wedding ceremony complete.

Dana, the level of customer service from KOLBO has been superior. Everything you promised us, we received within the time you allotted. Every item was packed with care. We were overjoyed to see all of the items in our hands within mere weeks.

As Gary and I build our lives together in the greater Boston area, I am sure that we will have occasion to visit KOLBO again. It will be where we go to for the pieces we need to create a Jewish home for our children

With 9 weeks to go until our wedding, we wanted to say thank you for your part in making our wedding ceremony picture perfect.

Sincerely,
Rachel Levine

- From: Rachel Levine

Thank you so much for your generous donation of Tzitztit to the Hebrew College Art week. It is so amazing to daven amidst a room full of homemade and handmade and hand-tied tallitot. Your spirit is knotted amidst our prayers. There are pictures on the web from the workshop.
L'Shalom,
Ari Lev et al.

- From: Ari Lev

Dear Lev,
Thank you for all your efforts on bhalf of the Cape Cod Synagogue's Torah Mantle Search. You couldn't have been more helpful and pleasant to work with!

As you know, we value Kolbo and will continue to support and shop with you,
Cordially,
Elaine Singer

- From: Elaine Singer

Elizabeth,
We hit a home run! Thanks so much for your patience and good judgment!
Warmest regards,
Sue Florence

- From: Sue Florence

What a wondrous selection of Judaica you have! What impeccable service your staff provides! A special recognition goes out to Reuven who engaged us in conversation as we piled up the books and gifts.

Kudos to you and the staff for running a wondrous Judaica shop!. In a world characterized by pathetic customer service, Kolbo indeed provides friendly and professional service that warrants the label "impeccable!" We shall plan on stopping by on all our subsequent visits to Brookline.

Warmest regards,

Henri and Marguerite Goulet
Columbus, OH

- From: Henri and Mraguerite Goulet

A few weeks ago we were visiting from Baton Rough and stopped by your beautiful store. It was wonderful to see the beautiful items you have. Most of all the warm and welcoming visit we had with your staff truly made our visit so special.

I have your website bookmarked on my computer and will keep you in mind for my future needs.

Many thanks,
Diana Mann

- From: Diana Mann

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